Have a question about an order, need authentication help, looking to sell to us, or want to schedule a private shopping appointment? Fill out the form below and our team will respond within 24 hours.
Flagship Store
395 Santa Monica Place, Suite 149
Santa Monica, CA 90401
Santa Monica, CA 90401
Mon – Fri: 10:45 AM – 7:15 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM
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Common Questions
We respond to all inquiries within 24 hours during business days. For urgent order issues, call us directly at (424) 844-3423 for immediate assistance.
Select "Private Shopping Appointment" in the subject dropdown above, or call us at (424) 844-3423 to book. Private appointments include one-on-one attention from a dedicated stylist, early access to select new arrivals, and personalized styling recommendations.
Yes. We purchase select items outright and also offer consignment options. Select "Sell to Us" in the subject dropdown and include photos and details of your items. You can also bring items directly to our Santa Monica Place store for in-person evaluation. All items must pass our full authentication process.
We accept returns within 60 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Returns are accepted for store credit or exchange. Sale and clearance items are final sale. Online purchases can be returned in-store at our Santa Monica Place location.